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800-851-3449

100 North Florida Avenue
Belleville, IL 62221
Fax: 618-277-9561
Local: 618-277-9173
info@therohostore.com

Shipping Info and Policies

The majority of in-stock items will be shipped within 48 hours - does not include weekends and holidays.

We currently ship via FedEx Ground, 2nd Day, and Priority Overnight to the 48 contiguous United States, FedEx Ground only to Canada, Alaska, Hawaii, Puerto Rico, and the USVI. We have also added FedEx International MailService (FIMS) which allows us to ship all products on the site to the following countries:

Albania
Algeria
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahrain
Belize
Bolivia
Brazil
Brunei Darussalam
Canada
Caribbeanbr> Chile
China
Colombia
Costa Rica
Czech Republic
Dominican Republic
Ecuador
El Salvador
Estonia
Faroe Islands
France
Greece
Guatemala
Honduras
Hong Kong
Hungary
Iceland
India
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kuwait
Latvia
Liechtenstein
Luxembourg
Malaysia
Maldives
Mexico
Monaco
Mongolia
Morocco
New Zealand
Nicaragua
Oman
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Russia
Saudi Arabia
Singapore
Slovakia
Slovenia
South Africa
Spain
Switzerland
Taiwan
Thailand
Trinidad and Tobago
Tunisia
Turkey
U.A.E.
United Kingdom
United States
Uruguay
Venezuela
Viet Nam
Yemen

This service makes shipping ROHO products internationally (non-medical only) simple and inexpensive.

If your country does not appear on this list, we can arrange for shipment via other means. Please call 1-800-851-3449 and speak to customer service for more shipping options.

FIMS

Packages are delivered via the local postal system in the destination country. Unfortunately FedEx International Mail Service does not have a tracking system and is not guaranteed. However, we have found the service to be extremely reliable and cost effective. Please allow 3-5 weeks for delivery. If you would like to use FedEx International Priority or Economy, or if you have any other questions or special requests regarding shipping, please email info@therohostore.com or call 1-800-851-3449.

Within the Contiguous United States:
FedEx Ground:
$9.00 for 1 item
$15.00 for 2 items
$21.00 for 3 items

FedEx 2 Day Air: $20.00 for 1 item; $30 for 2 items
FedEx Priority Overnight: $50.00 for 1 item; $70 for 2 items (10:30am the next business day to most cities)
For priority ship orders, please place your order by 1pm CST.

FedEx does not allow for shipment to PO Boxes. If you require shipment to a PO Box, please contact customer service at 1-800-851-3449.

The ROHO Group can ship your order to almost anywhere in the world. Remember that you are responsible for any taxes, duties, or customs fees charged by your local government. Duties, fees, and taxes are the customer's responsibility since we cannot pre-collect import duties and taxes at the time of your order.

Please contact us with any questions you have about AIRHAWK motorcycle, truck, and aviation seat cushions, LTV seat cushions, and Sleepmatterzzz pillows.

©2009 The ROHO Group. All rights reserved.